Terms of Service
These terms govern your use of our services and establish the legal framework for our business relationship. Please read carefully before using our platform.
Acceptance of Terms
By accessing and using the services provided by Noor Saray Real Estate, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.
If you do not agree with any part of these terms, you must not use our services. Your continued use of our website and services constitutes acceptance of these terms and any updates or modifications we may make.
Key Definitions
- Company: Refers to Noor Saray Real Estate, located at 2nd Street, Clover Bay, Business Bay, Dubai.
- Services: All real estate services, website features, and related offerings provided by the Company.
- User/You: Any individual or entity using our services or website.
- Content: All information, text, graphics, images, and materials on our platform.
- Property: Real estate listings, developments, and related assets offered through our services.
Description of Services
Noor Saray Real Estate provides premium real estate services including property sales, rentals, investment opportunities, and related consultation services in Dubai and surrounding areas. Our services are subject to availability and may be modified or discontinued at our discretion.
Service Scope
Our services include but are not limited to:
- • Property listing and marketing
- • Property valuation and consultation
- • Investment advisory services
- • Property management solutions
- • Market analysis and reports
- • Client relationship management
Service Limitations
While we strive to provide accurate and up-to-date information, we cannot guarantee the complete accuracy of all property details, prices, or availability. All property information is subject to change without notice.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice to users.
User Responsibilities
As a user of our services, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must use our services in compliance with all applicable laws and regulations.
Account Management
- Accurate Information: Provide truthful and current information when creating an account or making inquiries.
- Security: Maintain the security of your login credentials and notify us immediately of any unauthorized access.
- Updates: Keep your contact information and preferences current to ensure effective communication.
- Compliance: Use our services only for lawful purposes and in accordance with these terms.
Prohibited Activities
Users must not engage in any of the following activities:
- • Providing false or misleading information
- • Attempting to gain unauthorized access to our systems
- • Using our services for fraudulent or illegal activities
- • Interfering with the normal operation of our platform
- • Violating intellectual property rights
- • Harassing other users or our staff
Payments and Fees
Certain services may require payment of fees. All fees are clearly stated before you commit to any paid service. Payment terms and methods will be specified at the time of transaction.
Commission structures for property transactions will be disclosed and agreed upon before proceeding with any real estate transaction facilitated through our services.
Fee Structure
Our fee structure includes:
- • Commission fees for completed property sales
- • Service fees for specialized consultation
- • Administrative fees for document processing
- • Premium service charges for enhanced features
All fees are subject to applicable taxes and will be clearly disclosed before any transaction.
Intellectual Property
All content, trademarks, logos, and intellectual property displayed on our website and in our materials are owned by Noor Saray Real Estate or our licensors. You may not use, reproduce, or distribute any of our intellectual property without written permission.
Any content you provide to us through our services grants us a license to use such content for the provision and improvement of our services.
Content Usage Rights
- Our Content: All website content, including property listings, images, and marketing materials, is protected by copyright.
- User Content: Content you submit may be used by us for service provision and marketing purposes.
- Third-Party Content: Some content may be licensed from third parties and is subject to their respective terms.
Disclaimers and Limitations
Our services are provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any information provided through our services.
Real estate investments carry inherent risks, and past performance does not guarantee future results. We strongly recommend seeking independent professional advice before making any investment decisions.
Limitation of Liability
To the fullest extent permitted by law, Noor Saray Real Estate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claims related to our services shall not exceed the amount of fees paid by you for the specific service giving rise to the claim.
Termination
We may terminate or suspend your access to our services immediately, without prior notice, for any reason including breach of these Terms of Service.
You may terminate your account at any time by contacting us. Upon termination, your right to use our services will cease immediately, though certain provisions of these terms will survive termination.
Effects of Termination
- • Immediate cessation of service access
- • Retention of certain data as required by law
- • Survival of payment obligations and intellectual property rights
- • Continued applicability of limitation of liability clauses
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Dubai.
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Dispute Resolution
In the event of any dispute, we encourage you to first contact us directly to seek resolution. Most concerns can be resolved quickly and amicably through direct communication.
For disputes that cannot be resolved through direct communication, binding arbitration in accordance with Dubai International Arbitration Centre rules may be required.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provisions, please don't hesitate to contact us. We're here to help you understand your rights and obligations.